Protolabs
MANUFACTURE LIKE A PRO™
- Founded:
- 1999
- Headquarters:
- Maple Plain, Minnesota, USA
- Website:
- https://www.protolabs.com
Summary
Protolabs operates a Hybrid for custom manufacturing. Core capabilities include Injection Molding, CNC Machining, 3D Printing — DMLS, 3D Printing — SLA, 3D Printing — MJF and others using materials like ABS, Polycarbonate (PC), Nylon (PA), Acetal (POM / Delrin), PET. Key certifications: ISO 9001:2015 (all US facilities — injection molding, CNC, 3D printing, sheet metal), AS9100D (CNC machining: Minnesota and New Hampshire; 3D printing: North Carolina). Minimum order is 1 part (no formal MOQ across all services); injection molding requires mold tooling NRE starting ~$1,495 even for prototype quantities with lead times starting at As fast as 1 business day (CNC machining, 3D printing). Region coverage includes United States, Canada, United Kingdom. No public API is available.
Capabilities
| Processes | Injection Molding (thermoplastic, liquid silicone rubber, overmolding, insert molding), CNC Machining (milling, turning, production machining), 3D Printing — DMLS (Direct Metal Laser Sintering), 3D Printing — SLA (Stereolithography), 3D Printing — MJF (Multi Jet Fusion), 3D Printing — SLS (Selective Laser Sintering), 3D Printing — PolyJet, 3D Printing — FDM (via Protolabs Network), Sheet Metal Fabrication (laser cutting, punching, forming/bending, assemblies) |
|---|---|
| Materials | ABS, Polycarbonate (PC), Nylon (PA), Acetal (POM / Delrin), PET, PEEK, TPU, Liquid Silicone Rubber (LSR, 30–70 durometers), Polypropylene (PP), Polystyrene (PS), Aluminum (6061, 6082, 7075), Brass, Copper, Stainless Steel, Steel alloy / mild low carbon steel, Titanium, HDPE, LDPE, PEI (Ultem), Acrylic (PMMA), PPSU, PSU, PTFE, PVC, CPVC, Aluminum (DMLS), Stainless Steel 17-4 (DMLS), Stainless Steel 316L (DMLS), Inconel (DMLS), Cobalt Chrome (DMLS), Aluminum (sheet metal), Brass (sheet metal), Copper (sheet metal), Stainless Steel (sheet metal), Cold-rolled steel / galvanneal / galvanized (sheet metal) |
| Certifications | ISO 9001:2015 (all US facilities — injection molding, CNC, 3D printing, sheet metal), AS9100D (CNC machining: Minnesota and New Hampshire; 3D printing: North Carolina), ISO 13485:2016 (injection molding: Minnesota; DMLS 3D printing: North Carolina), ITAR registered (defense parts), ISO 14001:2015 (Telford, UK facility), ISO 45001:2018 (Telford, UK facility), JOSCAR (Telford, UK facility — aerospace/defense supplier registry), RoHS & REACH compliance (Putzbrunn, Germany facility) |
| Finishing | Anodizing Type II — Class 1 (clear) and Class 2 (black), Anodizing Type III / Hard Coat — Class 2 (black), Chromate conversion coating (Type II, non-hexavalent / clear), Bead blasting, Powder coating (50 stocked colors; glossy or matte), Electroless Nickel plating, Passivation (nitric and citric), Zinc plating (standard, yellow, black, clear), Tin plating, Wet paint / liquid coating, Chromate (yellow and clear chem-film), Orbital sander / straight grain / brushed surface, Silk screening, Masking, Part marking / stenciling, Mold texturing & engraving, Laser engraving, Pad printing, UV printing, Threaded inserts, Post-molding machining, Assembly and kitting |
| File Formats | STEP (.stp / .step), IGES (.igs / .iges), SolidWorks (.sldprt), PTC Pro/E (.prt), Parasolid (.x_t / .x_b), ACIS (.sat), AutoCAD (.dwg, 3D solid only), Autodesk Inventor (.ipt), CATIA (.CatPart), Compressed archive (.zip), STL (.stl) — 3D printing only |
| Tolerances | CNC Machining: standard ±0.005 in. (0.13 mm); precision ±0.002 in. (0.051 mm); reamed holes ±0.0005 in. (0.013 mm); ISO 2768-f (metals) / ISO 2768-m (plastics). Injection Molding: mold tool ±0.003 in. (0.076 mm); finished part ≥±0.002 in./in. (0.051 mm/mm). 3D Printing — SLA: ±0.002 in. X/Y + 0.1%; ±0.005 in. Z + 0.1%. SLS: ±0.010 in. + 0.1%. MJF: ±0.012 in. + 0.1%. DMLS: ±0.003 in. X/Y + 0.1%; ±0.006 in. Z + 0.1%. PolyJet: ±0.005 in. + 0.1%. Sheet Metal: single surface ±0.005 in. (0.13 mm); bend-to-edge ±0.010 in. (0.25 mm); across multiple bends ±0.030 in. (0.76 mm); bend angle ±1°. |
| DFM Feedback | Yes |
Ordering & Commercial
- Minimum Order Quantity
- 1 part (no formal MOQ across all services); injection molding requires mold tooling NRE starting ~$1,495 even for prototype quantities
- Lead Time
- As fast as 1 business day (CNC machining, 3D printing); 3–5 days (sheet metal); 7+ days (injection molding standard); varies by process, material, complexity, and quantity
- Instant Quoting
- Yes
- Pricing Model
- Instant automated quote from uploaded 3D CAD model; price calculated based on geometry, material, quantity, and selected lead time; no RFQ process for standard services; tooling NRE applies for injection molding (molds start ~$1,495); CNC starts ~$65; 3D printing starts ~$95; sheet metal starts ~$100
- Payment Terms
- Credit card (Visa, MasterCard, Discover, American Express), ACH / wire transfer (via account manager), Check, Net 30 on approved accounts (requires credit approval, 1–2 business days), Purchase order (on approved credit accounts)
- Rush Options
- CNC Machining: same-day, 1-day, 2-day expedites from Minnesota facility (subject to capacity); standard 4-day base at New Hampshire facility. Injection Molding: small parts expedite to 1 day; standard parts expedite to 3 days. 3D Printing (MJF/SLS): base 3 days; DMLS 5–10 days. Sheet Metal: Express 3-day base; Select 5-day base. Expedited lead times carry a cost premium.
Coverage
- Regions Served
- United StatesCanadaUnited KingdomGermanyFranceItalySpainBroader European Union100+ countries (international shipping available)
- Manufacturing Locations
- USA — Minnesota (Maple Plain, Plymouth, Rosemount, Brooklyn Park): injection molding, CNC machiningUSA — North Carolina (Morrisville, 2 facilities): 3D printing (SLA, SLS, MJF, DMLS)USA — New Hampshire (Nashua): sheet metal fabrication, CNC machiningUK — Telford, Shropshire: injection molding, CNC machiningGermany — Putzbrunn: 3D printingProtolabs Network (via Hubs platform): 250+ partner manufacturers globally (North America, Europe, Asia)
- Industries Served
- Medical & Healthcare (ISO 13485 certified)Aerospace & Defense (AS9100D certified, ITAR registered)Automotive & EV/AVRobotics & AutomationConsumer ElectronicsIndustrial Equipment
- Volume Range:
- 1 part to 1,000,000+ parts; own factories optimized for prototyping through low-to-mid volume (1–10,000 parts most processes; injection molding up to 100,000+ parts from aluminum molds); Protolabs Network extends to higher-volume production
- Focus:
- Prototyping and low-volume production. Own factories optimized for rapid iteration (1-day lead times) through low-to-mid volumes. Protolabs Network (Hubs) extends to higher-volume and high-mix production via 250+ global partner manufacturers. Not cost-competitive with traditional contract manufacturers at high production volumes.
- IP Protection:
- Built-in confidentiality — NDA not required; all CAD uploads covered by default. ITAR registered with separate per-country databases for defense parts. SSL/TLS encryption, MFA, WAF, strict access control, regular penetration testing. ISO 27001 confirmed for Japan facility (2017); US/EU status not publicly confirmed as of Feb 2026. No SOC 2 certification documented.
Platform
- Marketplace Model
- Hybrid — own digital factories (US + UK + Germany) for rapid prototyping and low-volume production, plus Protolabs Network (250+ vetted global manufacturing partners via acquired Hubs platform) for higher volumes and expanded capabilities
- Supplier Vetting
- N/A for own-factory orders (Protolabs manufactures in-house). Protolabs Network partners: screened and vetted to the Protolabs Network Standard; certifications and capabilities verified; ongoing performance monitoring applies.
- Quality Assurance
- In-house: automated CMM inspection (patented) on all orders at no additional cost. Optional paid inspection reports: First Article Inspection (FAI), PPAP, Critical-to-Quality (CTQ), Dimensional Inspection Report (DIR), Material Certificates, Certificate of Conformance (CoC), REACH/RoHS certificates. Free DFM analysis with every quote.
- Order Tracking
- ProDesk dashboard (launched Feb 2026): real-time order status, shipment tracking, order history, documentation, billing records, team sharing across engineers/buyers/project managers. Production Catalog enables instant reorder. No public API for programmatic order status queries as of Feb 2026.
- API Available:
- No
- Account Required:
- Yes
Differentiation
Best For
Engineers and product teams needing fast, high-quality custom parts for prototyping through low-to-mid volume production — especially in regulated industries (medical, aerospace, defense) where certifications, traceability, and guaranteed quality matter more than lowest unit cost.
Key Strengths
- Industry-leading speed: parts in as fast as 1 business day for CNC machining and 3D printing
- Own digital factories (US + Europe) provide direct quality control — not reliant on third-party supplier network reliability
- Instant automated quoting from 3D CAD upload — interactive quote typically within 20 minutes, including free DFM analysis
- Breadth of processes under one platform: injection molding, CNC machining, 3D printing (6 technologies), and sheet metal fabrication
- Strong certifications covering regulated industries: ISO 9001, ISO 13485 (medical), AS9100D (aerospace), ITAR (defense)
- Patented automated CMM inspection included at no extra cost on all orders
- Hybrid model via Protolabs Network (Hubs) extends capacity to 250+ global partners for higher volumes
- 300,000+ customers including 95%+ of Fortune 100; over 700 million parts manufactured
- ProDesk AI platform (launched Feb 2026): AI-powered DFM analysis, production catalog, team collaboration, order management
Known Limitations
- Higher unit cost vs. network marketplaces (Xometry, Hubs): estimated 30–50% premium for comparable volumes due to own-factory pricing structure
- Design constraints driven by automation: parts with undercuts, deep pockets, or non-standard features may require design changes
- 3D CAD model-driven workflow only — limited support for drawing-driven GD&T requirements; no design services offered
- Less cost-competitive at high production volumes vs. traditional contract manufacturers
- No public API for programmatic or automated ordering as of Feb 2026 — key agent-readiness gap vs. Xometry
- Account (login) required to receive an instant quote — pricing not available anonymously
- Injection molding requires upfront mold tooling NRE (starting ~$1,495) even for prototype quantities
- Part size constraints per process: very large parts may exceed own-factory capabilities and must route to Protolabs Network